In case passengers test found COVID positive before the travel, or the Yatra gets called-off by the government, or any National or State emergency is imposed, there will be no refunds applicable.
In Case Of Rescheduling The Journey From The Customer’s Side The Booking Will Be Treated As Cancelled And A Fresh Booking Is Required Which Is Subject To Availability Of Seats.
Where bad weather, technical snags or any force majeure reason beyond Sona Aviations ’ control results in the cancellation of your flight being delayed or cancelled, Sona Aviations will not be liable in any way for the cancelled or delayed flight. However, refund will be given to clients. as per our refunds policy. Any kind of inconvenience caused because of cancellation of flights is beyond the control of the operator. No compensation or reimbursement for accommodation, transportation, meals or any other extra travel expenses done by the passengers shall be offered in the event of cancellation of a flight.
In case tour departure does not take place from Dehradun on Day One due to above reasons, tour will be considered as cancelled and full refund as per our policies will be made. However, in case the passengers would like to consider taking the tour on the next available date, a fresh booking can be made for the same. Our team will propose the available options to the passengers. The balance/unutilized amount against previous booking can be adjusted against the fresh booking. And any extra costs that would be accruing, will have to be borne by the passengers.